Below are some common questions, if you cannot find your answer from following, please feel free to email us.

1. How do you paint the oil painting?
Customer provides photo or painting sample, we paint according to it. If there is special requirement, please indicate and we will confirm if we can satisfy you. After finishing, we will send the pictures of the paintings to our customers for confirmation. If anything need to be modified, we will correct until customer is satisfied.

2. What are the sizes of paintings you offer?
8X10", 12X16", 16X20", 20X24", 24x36, 24x48", 30x40", 36x48", 48x72", and other special size.

3. How do I place an order with you?
First visit our Product and choose catalogue you are interested. If you can find right painting from our online picture data, you can tell us Product No. of the painting and indicate the size you want . If you can not find, you can send your picture either through email or physically send painting sample to our address for painting.

4. How do you arrange shipment?
We can ship via air courier like TNT, UPS, FEDEX, DHL or your appointed forwarders. We can also arrange sea shipment. Our company has export authentication from local government and we have employees specializing in dealing with customs clearance and logistics issue.

5. How is the payment term?
As soon as we receive 50% deposit, we will start painting. We need to receive full payment before shipment is arranged. For now , we can accept below payment methods:
T/T; L/C; Paypal if order amount is less than 100USD, Western Union
If above is inconvenient for you, email to us for further discussion to get a solution.

6. What's the minimum quantity you accept?
No minimum quantity, but we offer a better price for wholesale and long term business partners. We sell to art galleries, art importers, art dealers.

7. Can you frame the artworks for clients?
Yes, we can. We would like to have the paintings stretched and framed for you in China. You can choose to have painting framed well completely or just let us provide you molding or stretch bar without mounting. This can help to save freight cost a lot. If your order qty is big, we can help to frame paintings and arrange sea shipment for you. This is the best and most economic way to save shipping cost. But it should be on condition that your order is not so urgent.

8. How can you afford to sell your paintings at these prices?
We supply paintings directly, no middleman. So no additional cost occurs. That is why we can offer competitive price. We want to do painting business seriously and run company continuously. After doing a lot of surveys, we set our price at a very reasonable level. We have our own oil painting workshop in Xiamen, China. Our painters and artists are all with rich experience in oil painting. They have at least 10 years of painting experience. And each one focuses on different subject. This greatly ensures painting quality.

9. How if damage happen?
If damage caused by transportation, please take photo as soon as you receive the goods. We will exchange product for you immediately. Please report to us within 7 days immediately after goods arrive you. If we do not have report from you within 7 days after goods arrive you, we will assume goods arrives you in good condition.

10. What is your delivery term?
Normally 20 days later upon payment receipt. Please check with us first, if we already have it in stock, we can arrange immediately. If order is urgent, we can specially handle it for you.

11. How do you pack the paintings?
The paintings are packed with thin plastic film between the paintings. If paintings are without frame and in small size, we roll them with pvc tube and pack them into the cylinder box. For big sizes that are difficult to pack in cylinder, we use air foam plastic.